Shipping Policy
Last updated: May 2026
At AURIAVA, we work to ensure your order arrives safely and as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
During high-demand periods, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- United States: 7–14 business days
- Europe: 7–14 business days
- International: 7–18 business days
Shipping times are estimates and may vary depending on customs, carrier delays, or local conditions.
Tracking Information
Once your order ships, you will receive a tracking number by email.
Please allow up to 48 hours for tracking updates to appear.
Customs & Duties
For eligible regions, orders may be shipped with duties and taxes prepaid (DDP), meaning no additional fees upon delivery.
However, customers are responsible for any customs charges or import taxes required by their country if applicable.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
AURIAVA is not responsible for lost packages caused by incorrect or incomplete addresses.
Delays
We are not responsible for delays caused by:
- Customs clearance
- Shipping carriers
- Weather conditions
- Holidays
- Force majeure events
Lost or Stolen Packages
If a package is marked as delivered but cannot be located, please contact the shipping carrier first.
If you still need assistance, contact us at:
Contact
For any shipping-related questions, contact us at: