Refund policy

Quality & Hygiene 

 

At AURIAVA, we maintain the highest standards of hygiene and craftsmanship. To ensure the safety of all our customers, we do not accept returns on earrings once the serialized seal has been broken.

Structural Integrity Guarantee: We stand behind our batch engineering. If your piece arrives with any structural defect or plating imperfection, we provide a full replacement within 30 days of delivery."